Patient Interactions

Fitzpatrick Scale – Part 1

Are you familiar with the Fitzpatrick scale and do you know how to determine the correct Fitzpatrick on your patients? It is essential to know this when administering laser treatments, microneedling, peels, and acids. It is a must to know this when you work in aesthetics. Why is that you might ask, well I will…...

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Fitzpatrick Scale – Part 2

So what can happen if you just do a treatment and do not follow the precautions and determine your patient’s Fitzpatrick type?  You can burn their skin and cause hyperpigmentation but also hypopigmentation. You can scar the skin and also discolor it from trauma. We got contacted by a patient, that had visited another medical…...

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Engaging Staff & Patients

Something that I believe is super important to set yourself apart from other practices is to Personalize the Experience. It doesn’t have to be anything extravagance, but just make sure that the patient is as comfortable as possible. Encourage staff to get to know clients on a personal level and understand their needs and preferences…....

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Encourage Your Staff

How do you encourage your staff to get patients in the door, to upsell, and tell patients about products they should use? It can be hard, I get it. Especially if your staff or colleagues aren’t feeling confident doing so. Here are some helpful tips. You can find more of them in the portal. https://vimeo.com/811467284…...

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Never Judge The Books by Its Cover..

I am sure all of you have heard that phrase once or twice, but what does that mean? And why it is so important to not forget that in aesthetics and in any other field of work, or in your personal life. The phrase “never judge a book by its cover” means that you shouldn’t…...

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Pre & Post Care – Part 2

How important is aftercare when it comes to treatments and procedures? VERY! Here is the continued video about Before & AfterCare 🙂 Factors such as age, sun exposure, and lifestyle habits such as smoking can all impact the rate of cell turnover. For example, younger individuals tend to have a faster cell turnover rate than…...

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Pre & Post Care – Part 1

Why is it important to take care of your skin before and after treatments or just take care of it in general? Well, then more you care for your skin the better. You get a healthy cell turnover which results in more radiate skin. https://vimeo.com/810726067 A healthy cell turnover rate is important for maintaining healthy,…...

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After Care for Combo Tx

How do you take care of your skin after a combination of treatments and are you communicating this to your patients/clients? https://vimeo.com/810346840… This content is for Pro members only.Login Join Now...

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Phone Etiquette

Phone etiquette people! I am not sure if you have been running into this as much as I have. Sorry if this video is a little harsh, but come on people, don’t answer the phone if you can’t talk. And please do not take out your bad day on the person on the other end…....

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Deciding Pricing for Treatments

Yes, I know that can be hard, and maybe you have a hard time coming up with great reasons why you should charge what you want to charge. This is something to think about as a practitioner and as a consumer. One common question I think we all ask ourselves in different situations is: “should…...

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